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Planning for the NDIS

The Continence Foundation of Australia understands that people may find developing an NDIS plan difficult. To help, the Continence Foundation has developed a video to help participants and their families and carers think about continence issues when developing an NDIS plan.

Common questions about incontinence and the NDIS

Why is preparing for a planning meeting important?

Preparing for a planning meeting with the NDIA or Local Area Coordinator (LAC) is important to get the best from your NDIS funding.

If you and your carers are happy with your current arrangements, you don’t need to change. However, this is an opportunity to review your current services. You may be able to get help from your current service provider to help with your NDIS funded plan and goalsetting. There are some helpful resources available, such as My Learning Matters website.

What do you need to think about when planning?

You need to think about considerations such as:

  • Your aspirations
  • Your goals
  • Your strengths and abilities

You also need to consider:

  • The type of supports you need
  • What and how much funding you receive now
  • Steps that will help you achieve your goals
  • Current providers you can speak to about your current services

How do you manage your plan?

Your plan can be managed by:

  • Yourself (with or without family/friend/carer support)
  • A registered plan management provider
  • The NDIA
  • A combination of the above

How are continence products and aids funded under the NDIS? 

If your continence issues are due to your disability, all your continence products and aids should be supplied through your NDIS plan. These products and aids must be included in your plan.

What do I need to think about regarding incontinence in the planning process? 

Ask yourself:

  • Which products do I use now?
  • Are the products that I am currently using manage my incontinence effectively?
  • Should I have a continence assessment to make sure I am managing my incontinence effectively?
  • Should I have a continence review to determine if my needs have changed since my last assessment?
  • Is my incontinence preventing me from achieving my goals?  If so, what can be done to improve the situation?
  • Can my incontinence be better managed?

You may not be able to answer all these questions. You can get help from a suitable health professional, such as a continence nurse advisor, pelvic floor physiotherapist or GP.  Call the National Continence Helpline on 1800 33 00 66 for information about local continence clinics and suitable products/aids.

If you are eligible for an NDIS funded plan for continence products and you are currently receiving a CAPS payment for your continence products and aids, your CAPS payments will stop when your plan has been finalised and approved. If your continence issues are not due to your disability, you should still be eligible for CAPS.

How do I get my products?

Your continence products will be sent to you at intervals of your choosing. Think about the storage of continence products and make sure delivery charges are included in your plan. 

Where can I get more information?

National Disability Insurance Scheme website

Disability Loop website

Every Australian Counts website

The Inclusion Hub for information about Early Childhood Intervention

The NDIS run community information sessions in areas where the NDIS is coming soon. Click here to watch a video about NDIS Community Information sessions.

Additional continence information

Caring for Someone with Incontinence

The Continence Foundation of Australia has developed information to help family and friend carers better manage their loved ones' continence issues. Click here to access the Caring for Someone with Incontinence webpage.

Click here for videos for carers with practical information and tips about managing incontinence.


The Continence Foundation of Australia offers a wide range of free information resources for individuals, carers and professionals. These may help to manage incontinence more effectively and help with NDIS planning. These resources can be downloaded or ordered through the Continence Foundation website or by calling the National Continence Helpline on 1800 33 00 66.

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