A unique opportunity has been developed for a proactive individual to join the Continence Foundation of Australia in this new membership role. The Member Relations Officer is responsible for leading and coordinating all engagement, strategy, communications and governance of the membership base. This is your opportunity to build and advance the membership strategy and lead the future direction of the membership department for the Foundation.

This role is .6 FTE and will be based at the Foundation’s head office in Surrey Hills, Victoria. The role reports to the General Manager Operations.

Key Responsibilities

The role is responsible for delivering the best experience and value proposition for all members, while advancing governance and acquisition strategies. Responsibilities include

  • Managing the Foundation’s membership systems and processes to deliver best practice member experience and engagement.
  • Developing and driving the implementation of strategies to grow, engage and retain Foundation’s members.
  • Managing relationships and coordinating engagement between members and relevant Foundation staff teams and external stakeholders.
  • Actively seeking and building strategic member value proposition that enhances the Foundation’s profile and supports the Foundation to achieve its strategic goals.
  • Supporting the operations of the State Education and Activity Committees and other member Special Interest Groups.
  • Ensuring members who volunteer to assist the Foundation are supported, recognised and valued.

What we can offer

  • A flexible approach to work
  • An immediate start
  • A positive team culture
  • Current technology and a modern office environment.

Required Capabilities

  • At least five years' experience working in the area of membership.
  • Experience with member relationship management.
  • Demonstrated data analysis and reporting skills.
  • Excellent interpersonal and communication skills with the ability to build strong relationships.
  • Experience in Salesforce would be advantageous.

If you require further information please contact Ruby Dubash, General Manager Operations via [email protected]. View the full position description here.

Applications will be reviewed as they are presented, so don’t delay in submitting your resume and covering letter as soon as possible. Closing date for all applications will be 5pm on Tuesday 28th February.

Continence Foundation of Australia

  • National peak body
  • Non-profit organisation
  • New and interesting role
  • Recruiting on an ongoing basis


Are you a Registered Nurse with skills in catheterisation?

The Continence Foundation of Australia is launching a new ‘Catheterisation Skills Workshop’ and is seeking registered nurses to become professional development facilitators for the program.

Workshop facilitators will be responsible for providing students with face-to-face skills training in male and female indwelling catheters and suprapubic catheters.

Successful candidates will be provided with a free, short facilitation learning module to help develop facilitation skills, and all workshop materials including mannequins, catheter kits and teaching notes. You will also be paid for your workshop delivery time (2 hours) and set up time (1 hour).

An opportunity not to be missed, we encourage Registered Nurses from across Australia to apply to facilitate this important skills program. Further information can be found here.


If you enjoy teaching others and are interested in this opportunity, please submit your CV detailing your catheterisation experience and any professional development delivery skills to: [email protected]

Applications will be reviewed on an ongoing basis. An online interview will be conducted with short-listed applicants.

•    Preferably starting late January 2023 (or by negotiation)
•    12 month contract with possibility of extension.

The Continence Foundation of Australia is seeking a talented and driven Managing Editor to oversee and develop the production of the Australian and New Zealand Continence Journal, the journal of the Continence Foundation of Australia and the New Zealand Continence Association. The Journal is a flagship activity of both organisations.

Australian and New Zealand Continence Journal accepts original articles, current reviews, brief communications and letters to the Editor, concerned with clinical practice and research in all fields of incontinence.

The Continence Foundation of Australia is the peak not-for-profit organisation for people with incontinence, their families and carers and the health professionals supporting them.

The Australian and New Zealand Continence Journal (ANZCJ) Managing Editor oversees the daily operations of the journal and is responsible for the timely and efficient processing of manuscripts in peer review and production, meeting publishing deadlines and implementing editorial standards and policies. 

The Managing Editor works closely with the Editor in Chief (EIC) and coordinates all editorial content to ensure journal quality requirements are fulfilled. 

Other key responsibilities include:
•    Designing and executing a strategy to attract high-quality manuscript submissions from relevant research areas to the journal
•    Responding to all editorial queries via phone, email and postal mail
•    Liaising with authors, providing timely and accurate information as required
•    Providing secretariat support to Editorial Board and all-around administration assistance
•    Coordinating editorials ensuring issue deadlines are met
•    Working collaboratively with the Editor-in-Chief, the publisher and other stakeholders
•    Copy/technical editing; and proof reading

To meet the requirements of this role you must have:
•    5+ years’ experience in a similar role 
•    Tertiary qualification in a relevant field
•    Demonstrated ability to contribute to best practice ideas, workflow efficiencies and projects
•    Exceptional interpersonal, verbal and written (grammar, spelling, punctuation) skills 
•    Highly developed organisational and admin skills with the ability to manage multiple projects
•    Meticulous attention to detail -able to deliver high-quality outputs on time and free from errors
•    Highly proficient in MS Office Suite, content management systems and publishing systems
•    Experience with both scientific and English editing.


The Foundation is based in Melbourne, and while there may be some requirement to participate in face-to-face meetings, working remotely will be supported.

The position will preferably commence in January 2023 or by negotiation.

For a copy of the position description, please see here or contact Debra Parnell at [email protected] 

If you meet the requirements listed above, enjoy working autonomously yet collaboratively, ensuring tasks are completed on time and to a high standard, are able to develop and maintain strong working relationships with a range of stakeholders, we would like to hear from you. Apply now.

Appropriately qualified candidates will be interviewed as applications are received.

Please submit your resume and a cover letter (cover letter is essential) outlining how you meet the key requirements of this role.

Please submit by application close date, COB Monday 9 January 2023 to [email protected] 


Last Updated: Fri 31, Mar 2023
Last Reviewed: Fri 13, Nov 2020