Aged Care Quality Standards

Know your rights under the new Aged Care Quality Standards, in place from 1 July 2019.

There are new standards that must be met by all aged care services receiving funding from the Australian Government.

These standards were created to ensure that people are receiving good care.

What should you expect?

The new standards place importance on the person receiving care having choice and maintaining dignity. The first standard describes how the person being cared for should feel:

“I am treated with dignity and respect, and can maintain my identity. I can make informed choices about my care and services, and live the life I choose.”

More information about the standards is available from the Aged Care Quality and Safety Commission (not to be confused with the Royal Commission).

Visit or call 1800 951 822.

This story was first published in Bridge magazine. Subscribe to Bridge online.