The National Continence Helpline is a free telephone advisory service funded by the Australian Government Department of Health and Ageing. This service is available to anyone residing within Australia, and may be accessed from Monday to Friday, between 8.00am and 8.00pm Australian Eastern Standard Time.
The National Continence Helpline is staffed by a team of continence nurse advisors who provide information, education and advice to callers with incontinence or who are caring for someone with incontinence. The Helpline also provides information and advice to health professionals.
For information on how to contact the Helpline in other languages select your language at continence.org.au/other-languages
Call the telephone interpreter service for help on how to connect in your language.
The National Continence Helpline receives in excess of 22,000 calls a year. The Helpline can be contacted on 1800 33 00 66 or via firstname.lastname@example.org
You can call the National Continence Helpline between the hours of 8.00am and 8.00pm Australian Eastern Standard Time.
Out of these hours, please contact the After hours GP Helpline on 1800 022 222 in ACT, NSW, Northern Territory, South Australia and Western Australia. In Tasmania, GP Assist on 1300 780 011 will provide access to after hours GP phone advice. Queenslanders will access GP advice on 13HEALTH.
If you have an urgent health concern and don't know what to do, the after-hours GP Helpline provides free health information and assistance from a registered nurse or medical advice from a GP.