Note: the CAPS forms have recently been updated. Find out more information on the Bladder and Bowel Website.
The Continence Aids Payment Scheme (CAPS) is an Australian Government Scheme that provides a payment to assist eligible people who have permanent and severe incontinence to meet some of the cost of their continence products.
A person is eligible for CAPS if they are five years of age or older and have one of the following:
A person is not eligible for CAPS if:
If a person is eligible for the CAPS, and is currently receiving assistance with continence (or continence related) products through a State or Territory government funded scheme, they should contact their scheme manager to find out if the assistance will be affected by their eligibility for the CAPS.
Applicants need to complete a CAPS application form, which includes a Health Report. A health professional must complete the Health Report component and the completed application must be returned to Medicare Australia.
Medicare Australia will process the application, and if the applicant is determined eligible, make the payment to their nominated bank account.If the application is incomplete or information is not valid, Medicare Australia will contact the applicant for further information.
If clients are unable to complete an application form in certain circumstances, a representative may complete it on their behalf (see the CAPS application form and guidelines for required criteria).
If you would like a CAPS application form contact:
You can also request the form from www.bladderbowel.gov.au
CAPS clients will receive up to $533.50 which will be indexed annually. Applicants can choose one full payment in July, or two half payments in July and January each year.
Yes, a payment can be made directly into a representative's bank account (details of the relationship are required) or to a nominated organisation (which will assist the person to purchase their products). For more information on who can receive the payment see the CAPS application form and guidelines at www.bladderbowel.gov.au
No. The CAPS payment is income tax exempt and will not be included in any Centerlink assessment as income.
For CAPS appilcation and payment inquiries contact:
13 20 11 and Select option 2
Call Medicare Australia for assistance with completing the CAPS application form or enquiries regarding the CAPS payment.
For further information about the CAPS schemes visit:
Bladder Bowel website
For information about bladder and bowel control problems, continence product advice, referrals to continence services and information about your eligibility for funding schemes:
National Continence Helpline
1800 33 00 66