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Membership terms and conditions

The following outlines the terms and conditions in becoming a Member of the Continence Foundation of Australia.

Membership fees

Upon receipt of the Membership fee, you are registered as a Member of the Continence Foundation of Australia.  Membership fees are payable in advance annually (financial year, July to June), with rates for the different types of membership approved by the Board of Directors.  No concession rebate is available.

For existing and new members, if membership fee is paid on or before 31 March then the membership will be active for the current financial year only.

If membership is paid after 1 April, then the membership is automatically rolled over to the next financial year.

Changing membership details

Only the named Member or person authorised in writing by the named Member may request a change in membership details.

Cancellation of membership

A Member may cancel their membership at any time by providing either verbal or written notification to the Continence Foundation of Australia, provided both the person making the request and the membership concerned can be positively verified.

Refund policy

The Continence Foundation of Australia reserves the right to provide any refunds. Please note that payments including membership fees are non-refundable.   Pro-rata refunds for membership are not available.

Security capabilities and policy for transmission of payment card details

All credit card transactions will be undertaken with best practice security. The Continence Foundation of Australia website does not capture or store credit card information. Payments will be processed using ANZ eGate system, which is a secure electronic payment gateway service provided by ANZ bank.

Currency

Currency listed on the Continence Foundation of Australia website and currency of transaction is in Australian dollars and inclusive of GST.

Lapsing of membership

Any Member whose fee is overdue for more than one (1) month will cease to be a member of the Continence Foundation of Australia and will not be entitled to access any benefits and entitlements of membership.  

If a Member renews their membership within two (2) months of lapsing, the old membership number will be re-issued.  If the membership is renewed after two (2) months of lapsing, a new membership number will be issued.

Membership verification

All Members are issued with a unique membership number.  In circumstances where you are unable to remember your membership number, please contact the Membership Officer on 03 8692 8400 or email membership at Continence Foundation. Details will be provided once the identification of the person is positively verified.

Voting rights

All financial Members have the right to vote in Board Elections and at the Annual General meeting of the Continence Foundation of Australia.

Personal information use and disclosure

The Continence Foundation of Australia complies with all relevant Commonwealth and State legislation governing its operations.  For further details, please refer to the Privacy Policy available on the Continence Foundation website.