Continence Aids Payment Scheme (CAPS)

The Continence Aids Payment Scheme (CAPS) is an Australian federal government scheme that provides financial support to eligible people to help cover the cost of continence products.

Eligibility for CAPS

You may be eligible if you:

• are aged 5 or older
• are an Australian citizen or permanent resident
• have permanent and severe incontinence due to an eligible neurological or other medical condition.

How to apply for CAPS

1. Check the eligibility criteria on the application form
2. Download the CAPS application form from the Department of Health, Disability and Ageing
3. Ask your health professional to complete Section 3 of the application form confirming your condition and management plan
4. Submit your application together with the required documents to Services Australia.
   

Help and further information

For more information and to apply, visit the CAPS website. This will tell you how to get a paper copy of the application form posted to you.

Call the National Continence Helpline on 1800 33 00 66 to talk about CAPS including eligibility, how to apply and other funding schemes throughout Australia. Open Monday to Friday 8am to 8pm AEST.

You can also call the CAPS information team on 1800 239 309. This team is part of Services Australia and operates from Monday to Friday 8.30am to 5pm AEST.