Sponsorship terms and conditions

Definitions

In these terms and conditions, the following expressions have the following meanings:

Advertisement means any content submitted for publication in a Publication and forming part of any Ordered Promotion Services.

Agreement means these terms and conditions together with the Sponsorship Prospectus and Sponsorship Booking Form.

CHA means Continence Health Australia (ABN 84 007 325 313), of Suite 1, 407 Canterbury Road, Surrey Hills 3127, Victoria, Australia.

Competition Act means the Competition and Consumer Act 2010 (Cth). PO BOX 510 Alexandria, 1435, New South Wales, Australia.

Conference Managers means Cornerstone Events (ABN 68 143 385 013) of PO BOX 510 Alexandria, 1435, New South Wales, Australia.

Event means the National Continence Health Conference 2026 or Professional Development Days conducted by CHA in respect of which Ordered Promotion Services are to be provided.

Fees means the fee payable by You to CHA for Ordered Promotion Services as set out in the Sponsorship Prospectus or as otherwise agreed in writing between you and CHA.

Ordered Promotion Services means the advertising, sponsorship or exhibition services that are the subject of a Sponsorship Booking Form which has been accepted by CHA.

Publication means Continence Health Australia’s Bridge Magazine, Australian and New Zealand Continence Journal, website, Continence Learning Platform, social media channels and/or In the News newsletter, as applicable to particular Ordered Promotion Services.

Sponsorship Booking Form means CHA’s standard form by which orders for advertising, sponsorship or exhibition services that are the subject of the Sponsorship Prospectus may be ordered.

Venue means the premises at which the Events are held.

You means the person named on, and who submits, a Sponsorship Booking Form and includes your agents, and contractors.

The following terms and conditions apply to Sponsorship Booking Forms submitted by you and the supply by CHA of Ordered Promotion Services:

By submitting to CHA a Sponsorship Booking Form, you confirm your acceptance of these terms and conditions. To the maximum extent permitted by law, CHA does not accept responsibility for any errors, omissions, or changes in relation to Ordered Promotion Services. Details may change without notice.

Eligibility

Eligibility to obtain Ordered Promotion Services is at the discretion of CHA and is generally restricted to companies directly related to the continence sector. CHA reserves the right to determine the eligibility of any company that submits a Sponsorship Booking Form.

Delegate registrations will only be accepted from commercial companies if that company has secured a sponsorship or exhibition package to support the Event.

CHA is not bound to a Sponsorship Booking Form submitted by You. For the avoidance of doubt, once a Sponsorship Booking Form is accepted by CHA, the relevant Ordered Promotion Services shall be supplied subject to the terms of this Agreement.

Financial matters

Full payment of the Fees for the Ordered Promotion Services must accompany the Sponsorship Booking Form.

Allocations for the Ordered Promotion Services will not be made until full payment is received.
Payments are to be made in Australian dollars by credit card or direct deposit. All prices quoted in the Sponsorship Prospectus include GST.

If a Sponsorship Booking Form is not accepted by CHA, relevant Fees will be refunded by CHA.

Cancellation Policy – If you need to cancel

Your cancellation must be advised to CHA in writing. Cancellation fees are as follows (with the period being referable to the relevant period prior to the relevant Event date or Publication date, as applicable to the relevant Ordered Promotion Services):

Cancel before 120 days	25% of Fees will be retained
Cancel before 90 days	50% of Fees will be retained
Cancel before 60 days	75% of Fees will be retained
Cancel before 30 days	100% of Fees will be retained

All refunds will be actioned after the Event date or Publication date relevant to the cancelled Ordered Promotion Services.

Without limiting any other provision of the Agreement, CHA shall not be liable to you nor shall CHA be deemed to be in default of its obligations hereunder if such default or damage is the result of war, hostiles, revolution, civil commotion, strike, epidemic, pandemic, accident, fire, natural disasters, terrorist activity, governmental or other obstacles for the freedom of travel (including any such restrictions arising from an epidemic or pandemic outbreak), union actions, riots, wind, flood or because of travel (including any such restrictions arising from an epidemic or pandemic outbreak), union actions, riots, wind, flood or because of any act of God or any other cause beyond the reasonable control of CHA (a “Force Majeure Event”).

If there is a Force Majeure Event, CHA may in its sole and absolute discretion decide whether to cancel or postpone the Ordered Promotion Services and, in the case of an Event, postpone the Event or convert the Event to a virtual event.

If the Event is postponed, converted to a virtual event, or cancelled because of a Force Majeure Event, then one of the following options will apply and will be based on business decisions at the time of the Event:

1. Postponement of Event:

If the Event is postponed because of the Force Majeure Event then You may choose, by written notice to CHA within five business days of Your receipt of notification of the Force Majeure Event and the decision to postpone the Event, to either:

1.1 Apply the Fees to the postponed Event to be conducted by CHA, and you the terms of this Agreement will continue to apply to the postponed Event; or

1.2 Not apply the Fees to the postponed Event but rather terminate the Agreement as it relates to the Event, in which case CHA shall refund an amount equal to 75% of the Fees paid to CHA by You within 30 days of the completion of the postponed Event, and the balance will be retained by CHA to cover reasonable administrative and operational costs. Should you fail to notify CHA of your choice within said five business days, then 1.2 shall apply by default.

2. Conversion of Event to Virtual Event:

If the Event is converted to a virtual event because of the Force Majeure Event, then You may choose, by written notice to CHA within five business of its receipt of Your notification of the Force Majeure Event and the changed format to either:

2.1 Apply the booking contribution to the virtual Event conducted by CHA and the terms of this Agreement will continue to apply to the virtual Event; or

2.2 Not apply the booking contribution to the virtual event but rather terminate the Agreement as it relates to the Event, in which case CHA shall refund an amount equal to 75% of the contribution already paid to CHA by You within 30 days of the completion of the virtual Event, and the balance will be retained by CHA to cover reasonable administrative and operational costs. Should You fail to notify CHA of Your choice within said five business days, then 2.2 shall apply by default.

3. Cancellation of Event

If the Event is cancelled because of the Force Majeure Event, then You may choose, by written notice to CHA within five business days of Your receipt of notification of the Force Majeure Event, to either:

3.1 Apply the booking contribution to the next Event scheduled by CHA, and the terms of the Agreement will continue to apply to the next scheduled Event; or

3.2 Not apply the contribution to the next Event but rather terminate the Sponsorship and Exhibition Agreement, in which case CHA shall refund an amount equal to 50% of the Fees already paid to CHA by the Sponsor/ Exhibitor within 30 days of the originally scheduled date for the Event, and the balance will be retained by CHA to cover reasonable administrative and operational costs. Should You fail to notify CHA of Your choice within said five business days, then 3.2 shall apply by default.

Event changes – Non-Force Majeure

In circumstances where CHA elects to cancel, postpone, or convert the Event to a virtual format for reasons not related to a Force Majeure Event (which CHA is entitled to do in its discretion), CHA will notify You in writing as soon as reasonably practicable. In such cases, You may choose, by written notice to CHA within five (5) business days of receiving such notification, to:

1. Apply the booking contribution to the rescheduled or reformatted Event, in which case you the terms of this Agreement shall apply to the rescheduled or reformatted Event; or
2. Terminate the Agreement as it relates to the relevant Event, in which case CHA shall refund an amount equal to up to 75% of the contribution already paid by You, with the remaining portion retained by CHA to cover reasonable administrative and operational costs.

If You fail to notify CHA of your choice within the five (5) business day period, option 1 shall apply by default.

You and Your Staff – Onsite

Any booking to sponsor or exhibit at an Event does not constitute an attendee registration.

You will need to register separately with a unique online registration form provided to you in the Exhibitor manual made available by CHA (Exhibitor Manual). All exhibition staff must be registered using the unique link i.e., complimentary exhibitor registration and/or purchased additional exhibitor staff registrations.

Print and Digital Entitlements

In connection with the supply of relevant Ordered Promotion Services:

• All logos and artwork must be supplied at least 300 DPI at 100% in EPS (preferred for print)
• All logos and artwork must be supplied in JPEG at least 270 pixels wide with no extra whitespace (preferred for digital) format.
• All logos and artwork must be supplied within 30 days of booking.
• Social media handles to be supplied by the sponsor at the time of booking.

Your prior review and written approval is not required for any use of the Sponsor name or logo in Continence Health Australia’s marketing materials, as per the Sponsorship Prospectus.

Privacy Statement

Your name and contact information, including email address, may be used by parties directly related to the Event such as the Conference Manager for relevant purposes such as promotion, networking, and the administration of this Event. If you do not consent, please advise us.

Contact information (Name, Organisation, State, email address) is included on the delegate list.
If you do not wish Your details to be included, please contact us.

You agree that CHA may collect and use personal information for the purposes of managing the advertising relationship.

All personal information will be handled in accordance with applicable privacy laws.

Conditions of Advertising

For Ordered Promotion Services being Event sponsorship and the acknowledgement of that sponsorship in any Event promotional material, you need to have paid in the Fees full for the sponsorship and sent your logo with your booking to the Conference Manager.

Content Guidelines

For Ordered Promotion Services involving Advertisements, you must ensure that the Advertisements comply with all applicable laws, regulations, codes of practice, regulations, and other government and regulatory directives, including without limitation the Competition and Consumer Act and the Therapeutic Goods Act 1989 (Cth).

All Advertisements must be:

i. relevant to continence care, health products, or services appropriate for the relevant audience;
ii. tasteful, dignified, and sensitive to the nature of the Publication; and
iii. factually accurate and capable of substantiation if making claims about product efficacy.

Clinical claims in Advertisements must be supported by appropriate evidence which may be requested by CHA.

CHA encourages the use of appropriate, dignified imagery that respects the sensitivity of the subject matter.

Approval process for Advertisements

All Advertisements are subject to review and approval by CHA.

CHA reserves the right to reject any advertisement that:

i. is inconsistent with the publication’s editorial standards;
ii. may cause offense to readers;
iii. makes unsubstantiated claims;
iv. violates any applicable laws or regulations;
v. is contrary to the requirements of this Agreement; or
vi. for any other reason whatsoever.

You must submit all final logo or advertisement materials by the artwork deadline as notified by CHA.

Positioning

CHA will make every effort to accommodate positioning requests for advertisements;
however, specific positions cannot be guaranteed unless a premium position has been booked and confirmed in writing. CHA retains the right to determine the final placement of all advertisements.

Warranties and Indemnity

You warrant that the Advertisement:

i. does not infringe any intellectual property rights;
ii. is truthful, accurate, and can be substantiated;
iii. complies with all applicable laws, regulations, codes of practice, regulations, and any other government and regulatory directives of any nature whatsoever;
iv. complies with any specifications or any other directions of CHA;
v. is not for an improper purpose, unlawful, indecent, or otherwise offensive, obscene, or inappropriate having regard to CHA’s need to maintain the quality of the Publication and to ensure a positive experience for the Publication’s readers; and
vi. does not contain information that is defamatory, fraudulent, misleading or deceptive or would otherwise expose CHA to any liability, sanction or penalty.

You acknowledge that at all times:

i. you are solely responsible for the content of the Advertisement, including any errors or omissions in the Advertisement. CHA has no obligation to notify you of any errors or omissions in the Advertisement; and
ii. CHA may, in its discretion, remove the Advertisement if it reasonably considers that You are in breach of the Agreement.

You indemnify CHA and its officers, employees and agents against any claims, damages, loss, costs or liabilities suffered or incurred, whether directly or indirectly, arising from any breach of the Agreement or, otherwise, the publication of the Advertisement under the Agreement. This indemnity is a continuing obligation, separate and independent from the other obligations of the parties.

To the maximum extent permitted by law, CHA accepts no responsibility for any loss or damage alleged to have resulted from the publication of an Advertisement (including any errors or omissions).

Intellectual Property

i. You warrant that You own all intellectual property in any information, material, trademark, logo, artwork, text, graphic, video or other material provided by You to CHA for the purpose of Ordered Promotion Services (including creating any Advertisement).

ii. Subject to paragraph i, CHA owns all intellectual property in the materials produced as a result of the supply of Ordered Promotion Services (including any Advertisement), CHA’s trademarks and any other material developed (including any advertising templates, compilations of and working files to support an Advertisement and any sponsored content) or provided by CHA under the Agreement.

You grant to CHA a worldwide, royalty-free, non-exclusive license to publish, copy, license to any other persons, transmit, distribute, use and adapt any information, material, trademark, logo, artwork, text, graphic, video or other material provided by You to CHA in accordance with the Agreement to the extent necessary to supply the Ordered Promotion Services.

Insurance and Liability – Events

In respect of Ordered Services relating to an Event and your attendance at an Event, you
must hold and maintain general, health and travel insurance for your staff and goods in accordance with prudent insurance practices.

You are solely responsible for any physical or financial loss or damage to your own property, including travel, accommodation, and associated costs to attend any Event. You must hold and maintain a current broad form public and products liability insurance policy (insurance policy which covers both public liability as well as product liability) for a minimum of $AUD10,000,000.

You must send a certificate of currency for the insurances that you are required to hold and maintain in accordance with the paragraph above to the Conference Manager at least three weeks prior to the Event.

Entry to the venue may be denied if you have not provided this information.

Exhibition and Sponsorship packages for Events do not include insurance of any kind.

As a result of an Event being postponed, converted to a virtual event or cancelled, to the maximum extent permitted by law, CHA is not liable for:

A. Loss of conference deposits and payment
B. Costs incurred for freight delivery and/or return to/from the Event.
C. Costs involved with sponsors and exhibitors design and build custom stands (if applicable), standard booths, marketing, graphics and giveaways.
D. Loss of international /domestic air fares and/or accommodation

To the maximum extent permitted by law, CHA, the Venue and the Conference Manager do not accept liability for any loss or damage to property sustained or occasioned from any cause whatsoever.

Limitation of Liability – General

Nothing in this Agreement excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by the Competition Act (including the Australian Consumer Law contained in schedule 2 of that Act) (ACL), or any other applicable legislation, which cannot lawfully be excluded or limited (collectively, Non-Excludable Obligations).

Where You are a consumer for the purposes of the ACL the following notice applies:

ACL Consumer Notice:

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Subject to paragraph 4 immediately below, where you are a consumer for the purposes of the ACL and the goods or services supplied are not of a kind ordinarily acquired for personal, domestic or household use or consumption an, otherwise, to the extent permitted by law, CHA’s liability for failure to comply with a Non-Excludable Obligation is limited to:

A. For goods:

i. replacement of the goods or supply of equivalent goods;
ii. repair of the goods; or
iii. payment of the cost of replacing the goods or acquiring equivalent goods; or
iv. payment of the cost of having the goods repaired.

B. For services:

i. supplying the services again; or
ii. payment of the cost of having the services supplied again.

Where You are a consumer for the purposes of the ACL, for major failures (as defined under the ACL) with goods or services, you are entitled to:

i. cancel your contract with CHA and receive a refund for any unused portion; and
ii. compensation for any reasonably foreseeable loss or damage.

Subject to the immediately preceding paragraphs 1 – 4 and to the maximum extent permitted by law:

i. CHA is not liable for any loss of profit, loss of revenue, loss of opportunity, loss of data, or any indirect, consequential, special or punitive loss, damage, cost or expense, whether arising in contract, tort (including negligence), equity, under statute, or otherwise; and
ii. CHA’s maximum liability to you arising in respect of the supply of any goods or services is limited to the price paid by You in respect of those goods or services.

Exhibitor Notes

In respect of Ordered Promotion Services which involve exhibiting at an Event:

i. You may not assign, share, sublet or grant licenses for the whole or part of the stand allocated to You without prior approval of CHA or the Conference Manager. CHA and Conference Manager reserve the right to ask you to remove any display items which either CHA or the Conference Manager deem unacceptable.
ii. You must conduct business only from within the confines of your stand. You may not tout, or place any material, outside your stand without prior consent from CHA.
iii. You will be responsible for any reasonable costs of repairing the stand or premises should you paint, mark, or damage any part thereof.
iv. Food, beverage and any other prohibited items notified to You are not permitted at the Event unless prior arrangements are made with CHA.
v. You and, any supplier you engage must conform to the Venue’s OH&S policies, insurance, and other regulations as may be notified to you from time to time.
vi. You acknowledge that the Conference Manager will not be able to provide
assistance in tracking lost deliveries. You agree that CHA will not be liable for any goods rejected by the Venue or lost or damaged prior to the delivery date specified or on return.
vii. CHA may refuse without limitation to permit activity within the Venue or may require cessation of activities at their discretion.
viii. It is your responsibility to ensure that the space hired at the Venue is suitable for Your purposes and otherwise complies with Your company policies or codes of conduct.
ix. Instructions regarding storage will be outlined in the Exhibitor Manual.
x. The Conference Manager may determine the hours during which You will have access to the Venue for setting up and dismantling.
xi. The Conference Manager will specify conditions relating to the movement of goods and displays, prior, during and after the exhibition. You will be notified of bump-in/bump-out details in the exhibition manual by the Conference Manager closer to the events.
xii. You must comply with all directions and requests issued by the Conference Manager and the Venue, including those outlined in the Exhibitor Manual.

Sponsors hosted events

CHA permit sponsors to host events prior to or after Event periods; however, this is subject to approval by CHA.

Where You are entitled to host an endorsed private function, You do so at your own expense and at a time and date approved by CHA. No sponsor should arrange an event which includes an Event speaker, without prior consent of CHA.

Disclaimer

The information contained in the Sponsorship Prospectus is correct at the time of print. CHA and the Conference Manager reserve the right to change without notice any part of the Sponsorship Prospectus and the program, the set-up, and speakers applicable to an Event.

Updates prior to the Event will be published on continence.org.au, and it is your responsibility to check continence.org.au for changes.

General

The Agreement constitutes the entire agreement between the parties in relation to its subject matter.
CHA reserves the right to amend or vary these terms and conditions by publishing the updated terms on continence.org.au. You are bound by the updated terms from the time of such publication.
The Agreement shall be governed by the laws of Victoria, Australia.