Disability support workers provide essential continence care in the community and in healthcare and supported accommodation settings.
Our practical and educational resources can help you build confidence and skills for working in the disability sector or providing informal care.

Continence Support Now
Our website for disability and aged care workers, continencesupportnow.com, contains more than 100 guides and videos. Topics include:
- Catheters, such as what to do if a catheter is pulling out or urine isn’t draining
- Cleaning and caring for the skin after going to the toilet
- Using and disposing of continence pads and pants
- Continence assessments and following a continence care plan.
Visit ContinenceSupportNow
Our website for disability and aged care workers, continencesupportnow.com, contains more than 100 guides and videos. Topics include:
- Catheters, such as what to do if a catheter is pulling out or urine isn’t draining
- Cleaning and caring for the skin after going to the toilet
- Using and disposing of continence pads and pants
- Continence assessments and following a continence care plan.

National Continence Helpline
Help is only a phone call away with our free and confidential Helpline, 1800 33 00 66. Nurse continence specialists can give you advice on:
- how to seek treatment and manage incontinence
- funding schemes like NDIS, CAPS and My Aged Care
- products and local service providers to meet your client’s needs.
Book a call back at a time that suits you or ask for the interpreter service.
View the Helpline
Help is only a phone call away with our free and confidential Helpline, 1800 33 00 66. Nurse continence specialists can give you advice on:
- how to seek treatment and manage incontinence
- funding schemes like NDIS, CAPS and My Aged Care
- products and local service providers to meet your client’s needs.
Book a call back at a time that suits you or ask for the interpreter service.
Courses and webinars
We offer continence learning and development opportunities throughout the year and on demand. Search the catalogue or view courses relevant to the disability sector.
Join Continence Health Australia
Become a member to access discounts to events and learning opportunities.
Choose the membership type that is best for you:
- Professional membership for those working directly within the disability sector. Membership entitles you to a free subscription to the Disability Special Interest Group, providing free or discounted events year round.
- Organisation membership includes aged care facilities, community health organisations or NDIS providers who wish to provide coverage for all their employees.
- Individual membership for those providing informal care to people who experience incontinence, or those who live with continence health issues.
Members can also join one or more of our 6 special interest groups to connect with peers, including the ‘Disability’ and ‘Aged and Ageing’ groups.

Other resources
We produce factsheets on continence health topics and prevention strategies for all stages of life. They are free to download in PDF format. Some are also available to order in print.

For people with disability
Advice, practical tools and support to help people with disability manage incontinence with confidence.
View resources
Advice, practical tools and support to help people with disability manage incontinence with confidence.
About disability in Australia
People with disability have the right to participate fully in life with comfort and dignity at home and in the community.
With suitable support, people with disability can manage continence health in ways that suit their bodies, routines and goals.
in Australia were living with disability in 2022 (1)
with disability in Australia report their health as fair or poor (2)
are more likely to experience incontinence compared to the general population (3)
References
- Disability, Ageing and Carers, Australia: Summary of findings (released 2024) – Australian Bureau of Statistics 2022
- Australia’s Health (2026) – Australian Institute of Health and Welfare
- Incontinence 7th Edition (2023) – International Continence Society.

