ABOUT THE ROLE
We are seeking an experienced membership and partnership professional to help support and grow the Foundation’s members and partners.
The Continence Foundation of Australia is the national peak body focusing on advocating for improved quality of life for the 1 in 4 Australians who face the stigma and restrictions of bladder or bowel health issues. Working with this membership based organisation you will be building awareness and working collaboratively with internal and external stakeholders to shape and drive high quality policy and research activity
Reporting to the Operations Manager, the role is responsible for helping deliver outstanding member, partner and volunteer experience and engagement.
In collaboration with senior management, you will develop and drive a membership strategy targeting membership growth, engagement and retention.
You will be responsible for managing and continually improving the Foundation’s membership processes and systems, leveraging the capabilities of our enterprise CRM to capture, analyse and action member insights.
The Foundation relies on members who volunteer their expertise, knowledge and time to help the Foundation achieve its mission. As a key part of your role, you will help coordinate our volunteers and volunteer committees to ensure they are supported, recognized and valued.
You will also manage the implementation of the Foundation’s Partnership Strategy, strengthening existing partnerships and identifying new strategic partnership opportunities. Your excellent relationship and communications skills will help ensure management and staff are kept informed, engaged and are supported to achieve positive partnership outcomes across the Foundation.
You will have a degree qualification or equivalent in a relevant discipline, and/or at least 5 years’ experience in a similar role.
You will have an in depth and practical knowledge of developing and implementing data driven strategies to cultivate and build relationships with members, volunteers and stakeholders, particularly in the health and not-for-profit sectors.
You will have excellent interpersonal skills with the ability to build trusting relationships with internal and external stakeholders, working collaboratively to deliver successful outcomes.
You will have experience working with relationship management systems, with the ability to collate, analyse and interpret data to deliver actionable insights.
You will also enjoy working as part of a strong, passionate and supportive team in a growing organisation delivering positive change for people living with incontinence.
Applications close December 5th, 2022.
Want to shape the clinical services and information provided by Australia's continence peak body?
If you're interested in supporting and strengthening important and impactful continence programs and clinical services, you’ve come to the right place.
The Continence Foundation of Australia is the national peak body focussing on advocating for improved quality of life for the 1 in 4 Australians who face the stigma and restrictions of bladder or bowel health issues. Working with this membership based organisation you will be building awareness and working collaboratively with internal and external stakeholders to shape and drive high quality policy and research activity.
We’re recruiting for a Clinical Services Lead to support our Foundation in providing current, evidence based and best practice information and support. This includes supporting the Foundation's programs and projects by providing clinical expertise and guidance as well as the leadership and supporting the day-to-day management of the Foundation’s clinical services.
Help us end the stigma and restrictions of incontinence, and work collaboratively with all our staff to achieve our vision and strategic goals.
ABOUT THE ROLE
This position reports to a supportive and experienced Clinical Services Manager.
As our ideal candidate, you will:
- be a Registered Nurse or Physiotherapist with post graduate qualifications and experience in continence assessment, management and care
- have high level of expertise in continence assessment, management, care and promotion
- be dedicated to continuous professional development with a focus on continence knowledge enhancement
- have strong communication skills – interpersonal, written and verbal
- be able to manage complex and time sensitive issues
- understand patient centred care and partnering with consumers principles
- have strong leadership and team management skills
For more information please contact Janie Thompson on 03 8692 8400 or email [email protected].
Click here for a copy of the position description.
Applications close 3 December 2021 and only applications with a cover letter addressing the above attributes will be accepted. Please forward your application to [email protected]
Continence Foundation of Australia
- National peak body
- Non-profit organisation
- Play a key role in influencing quality improvement, clinical governance and safety systems of our organisation
- Interesting and challenging new role immediately available for the right candidate
- Part time – 15 hours per week
About the role
An exciting opportunity exists for a dynamic individual to provide strategic direction and leadership for all quality, clinical safety and risk related activities across the Continence Foundation’s Clinical Services and Programs.
Primary responsibilities will include developing and implementing a quality and safety system, including clinical risk assessment, auditing and monitoring, management and tracking of complaints and compliments and evaluation functions.
The position of Quality and Safety Coordinator requires a strong knowledge base and demonstrated experience working in the health/ human services field, with a proven record of success in coordinating quality related programs.
The position exists within a small team, consisting of project teams and clinical services which operate from the national office in Melbourne, with some interstate office support.
In return we can offer you a competitive remuneration package including salary packaging, easy to access to an eastern suburbs location and the opportunity to work with a passionate and dedicated team.
- Understanding of the application of quality principles within health services.
- Demonstrated in-depth knowledge of service evaluation frameworks and practical implementation.
- Demonstrated analytical and conceptual skills, including the ability to review and analyse quantitative and qualitative data and compile appropriate reports.
- A commitment to enhancing the ongoing capability of the Continence Foundation and improving services, supports and the quality of life for people experiencing incontinence.
Applications will only be accepted with a cover letter and CV addressing the reasons why you would be perfect for the role. Please forward your application to [email protected]
Please apply as soon as possible with your CV and covering letter, as appropriately qualified candidates will be interviewed as applications are received.