The Continence Foundation of Australia is the national peak body promoting bladder and bowel health. Our vision is to have a community free of the stigma and restrictions of incontinence.
The Continence Foundation of Australia is seeking a talented Membership Officer / Receptionist to work in our national office located in Brunswick, Victoria.
Reporting to the Deputy Chief Executive Officer, this role blends member specific administration support (including member fee payment processing) database management plus the unique opportunity to build relationships and network with some of Australia’s biggest corporate brands.
You are an excellent communicator who is technologically savvy and confident in using a variety of channels (electronic newsletters/campaigns, content management systems for websites, print articles, social media, client relationship management systems). You can demonstrate success in managing events, ideally with a history in a membership or consumer focused role.
Demonstrate high quality customer service when greeting people in person and over the phone. The incumbent will facilitate all aspects of customer service, ensuring the reception area is professionally maintained and customers are dealt with proficiently and to the utmost standards ensuring the Foundation’s corporate image is maintained at all times.
Personally, you work well and thrive in a busy and fast-paced environment, enjoy relating with others and will go the extra mile to help, or to find a solution. You take pride in your achievements and hold yourself accountable for your performance.
If this sounds like you and you would like to dedicate your talents and skills to help us address a major chronic condition in Australia, then we would like to get to know you.
Closing date for application is Friday 24 May 2013.
For further information or a copy of the position description, email Mary Trezise M.Trezise@continence.org.au
To apply, please email a copy of your curriculum vitae, including a cover letter addressing the selection criteria to M.Trezise@continence.org.au
No agency applications please.